Frequently Asked Questions

Everything you need to know about bringing curated art into your home.

How do you ensure the art arrives safely?

We use gallery-grade protective packaging, including custom-fit foam and reinforced corner protectors, to ensure your artwork arrives in pristine condition.

What is the typical shipping timeframe?

Most orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days depending on your location.

Do you offer international shipping?

Yes, Porter Art Guild ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

What is your return policy for home decor?

We offer a 30-day satisfaction guarantee. If your piece doesn't perfectly complement your space, you can return it for a full refund or exchange.

Are the frames included with the artwork?

Product listings specify if an item is 'Framed' or 'Print Only.' We offer a variety of premium wood and metal frames to match your home's aesthetic.

Can I request a custom size for a specific piece?

Many of our curated pieces can be custom-sized. Please contact our support team with the product name and desired dimensions for a personalized quote.